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Existing Tenants

Is there a trash disposal on site?

We recognize that not everything can be stored. If you have something you need to dispose of, please let your Delta Storage advisor know. We do charge for use of one of our dumpsters.

Can I rent a Delta rental truck to move out?

We hate to see you go but understand that not all arrangements are permanent. We’d be happy to let you rent our truck, but we do have to charge a fee. Free rentals are for move-ins only.

Does Delta Storage ever close?

We generally close on the following holidays so our storage advisors can be with the families and loved ones:

  • Thanksgiving
  • Christmas
  • New Year’s Day
  • Easter
  • Memorial Day
  • July 4
  • Labor Day

However, some locations are open on a limited schedule on some holidays. Please call to learn more.

We also close early on Christmas Eve and New Year’s Eve. We appreciate your understanding. Aside from these days, we are open seven days each week.

Do I need to give notice when I am ready to move out?

Again, we hate to see you go, but understand you might have your reasons. But we do ask for proper notice. Let us know 30 days before you plan on vacating.

 

Do you offer moving services for loading and unloading?

Unfortunately, we are not a moving company. But we can try to recommend a local mover.

Do I need a security code to drive onto/into the property?

You do. We take security very seriously, which is why all of our doors are alarmed. Please make sure you key in your code before opening your storage unit. No one wants the police showing up for a false alarm, so we ask that you please comply with this rule.

Do you provide moving carts?

Yes! We offer heavy duty carts – at no cost to you – to make your move easier. However, these carts are for on-site use only and cannot be removed from the property.

Can I have access to electricity?

We allow tenants temporary electric use inside their storage units. Permanent electric access is available to some of our tenants who rent parking spaces for their vehicles, although additional fees may apply.

I lost the key to my lock? What do I do?

If you’ve forgotten your access code, visit the front office for assistance. We ask that you never drive through an open gate, as this can trigger false alarms.

What should I do if I forgot my access code?

Delta Storage asks that you please go the Front Office so that we can assist you. But we ask that you NEVER drive-thru an Open Gate – this will avoid False Alarms. False Alarms are a bummer!